Privacy policy
Effective date: September 16, 2026
This Privacy Policy describes how MOREAU XYLORUNE COMMERCE LLC, doing business as SCULVORA HOME, collects, uses, discloses, and protects personal information when you visit or make a purchase from sculvorahome.com, contact us, or otherwise use our services.
Information We Collect
• Contact information, such as name, billing address, shipping address, email address, and telephone number.
• Order and transaction information, including products purchased, payment status, refunds, and delivery details.
• Payment information processed by Shopify and authorized payment providers. We do not ordinarily receive or store full payment card numbers.
• Account and customer service information, including messages, return requests, and preferences.
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referral source, and cookie data.
• Information you voluntarily submit through forms, surveys, reviews, or marketing sign-ups.
How We Use Information
• Process payments, fulfill orders, arrange delivery, and provide order updates.
• Provide customer service, returns, refunds, fraud prevention, and account support.
• Operate, maintain, secure, personalize, and improve the website and shopping experience.
• Send service messages and, with appropriate consent, marketing communications.
• Comply with tax, accounting, legal, regulatory, and recordkeeping obligations.
• Protect our customers, business, platform, and service providers from misuse or unlawful activity.
How We Disclose Information
We may disclose relevant personal information to Shopify, payment processors, carriers, fulfillment providers, analytics and advertising providers, professional advisers, technology vendors, and government authorities when necessary for the purposes described above. These recipients may process information under their own terms and privacy notices. We may also disclose information in connection with a merger, financing, sale, restructuring, or transfer of all or part of the business.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies to keep the store functional, remember preferences, understand site use, measure performance, prevent fraud, and support advertising. Where required, you may manage non-essential technologies through the cookie banner or browser settings. Blocking some cookies may affect store functionality.
Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, legal compliance, dispute resolution, fraud prevention, and enforcement of agreements. We use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage method is completely secure.
Your Choices and Rights
Depending on where you live and applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or restrict certain processing. You may unsubscribe from marketing emails through the link in the message. To submit a privacy request, contact support@sculvorahome.com. We may need to verify your identity before completing a request.
Children
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and, where appropriate, delete it.
Changes and Contact
We may update this policy to reflect operational, legal, or regulatory changes. The revised date will appear at the top. Questions or requests may be sent to support@sculvorahome.com, +1 850-443-8473, or 2984 Hartland Woods Way, Lexington, KY 40515, United States.